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Help Center

Shipping

Shipping Time

When will you ship my items?

When will I receive my item(s)?

How to track my order?

Why does the shipping status show that the shipping status is ‘currently unavailable'?

WHAT SHOULD I DO IF I PROVIDED YOU A WRONG SHIPPING ADDRESS?

TRACKING SHOWS "RETURNED TO SENDER", WHAT SHOULD I DO?

Shipping Method

How do you ship and what's the pricing?

Where are my items coming from?

Why didn't my order come in one package?

Payments

Payment Method

How can i pay for my order?

Which currency are you using in CX Deals?

Payment Errors

Why couldn't i complete my order because of "zip code does not match" error?

Private Policy

How can i trust your store to provide my card information?

Will my card's information be kept or stolen?

Order

Order Management

How to place an order?

How can i modify my order?

What if a discount code wasn't applied to my order?

Post-purchase

Returns

What if i received a defective/damaged item?

Refund

How can i refund?

How soon will I get my refund?


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